Operations and IT delivery for owner-led businesses · Metro Atlanta, remote anywhere

Your business runs on you. Let's fix that.

I find where work is leaking, fix it in the order that pays back fastest, and leave you with systems your team can run.

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Patrick Barnsley
Patrick Barnsley · PMP, PMI-ACP, Lean Six Sigma Green Belt, ITIL 4 · A decade across operations, sales and IT delivery
How it works

From "the owner is the system" to a system the owner can leave.

Three steps. Diagnose first, so you only build what pays back. Build in your accounts, in your name. Then I stay on only if you want me to.

TODAY 4 inbound channelsphone, web, Google, text Owner's phone30% never quoted Quote in 3.4 daysno follow-up Jobshared spreadsheet AFTER THE ROADMAP Same 4 channels One intakelogged in a minute Same-day quoteauto follow-up day 2, 5, 10 Job + review askMonday dashboard THE THREE STEPS 01DiagnoseSnapshot or full Assessment 02BuildIn your accounts, in your name 03Stay, only if you wantMaintain or Managed
Proof

What a $2,500 assessment actually looks like.

Sample report: scorecard page Sample report: current state map

"About 13 inquiries a month go unquoted. That is roughly $20,000 of work the business is already being asked for and not pursuing."

From the sample report for a 14-person heating and air contractor. Eight-area scorecard, current-state map, gap register with cost of inaction, and a 90-day roadmap with payback per item. No vendor pitches; I take no referral fees.

Read the sample report
Pricing

Start small. Credit it forward.

Start here

Operations Snapshot

$450

One call and a four-page report: your scorecard, top three gaps with what they cost, and what to fix first. One week. Credited in full toward the Assessment.

Book a Snapshot
The full picture

Assessment

$2,500

Scorecard, current-state map, gap register, target state, and a 90-day roadmap with payback per item. Two weeks. If it would not pay for itself within a year, the report says so and tells you to stop.

Start the intake
Then build

Install

From $6,000

The systems on your roadmap, built in your accounts, with documentation and training. Most land between $6,000 and $15,000. Assessment fee credited within 30 days.

After Install: Maintain from $750 a month, Managed from $5,000 a month. Smaller fixed-scope projects, including part-time project management by the month, are on Fiverr.

About

I started on the sales side.

A decade across data, information technology (IT), sales, marketing and operations: thousands of conversations with companies like yours, then delivering enterprise technology programs across defense, nuclear, pharmaceutical and semiconductor work. The scale is different for an owner-led business. The problems are the same: work comes in unevenly, nothing is written down, and the owner is the system.

Project Management Professional (PMP)PMI-ACPLean Six Sigma Green BeltITIL 4Vendor-agnostic, no commissionsYou own every account
Questions owners ask
How long does this take?

The Snapshot takes one week. The Assessment takes two weeks from intake to report. Installs run six to twelve weeks depending on the roadmap, and each phase is usable on its own.

What do you need from me?

About two hours in the first week and one hour a week after that for decisions. Read-only access to your website analytics and accounting helps but is not required.

Do you work remote?

Yes. I am in metro Atlanta and meet in person when it is useful. Everything else runs on calls and in your tools.

What if I already have a CRM I hate?

Then the assessment says whether the problem is the tool or the setup. Most of the time it is the setup. I take no referral fees, so if you should keep what you have, I will say so.

What happens if I stop paying you?

Nothing breaks. Every account, automation and document is in your name from day one, and hand-over includes documentation and training so your team can run it without me.

Who is this not for?

Anyone who wants a recommendations deck and no one to build it, needs a specific vendor chosen before we look at the problem, cannot give a few hours a month to decisions, or is looking for hourly staff augmentation.

Book a Snapshot, or just send me your diagnostic.

One call, one week, and you will know what to fix first. Every engagement starts with a short questionnaire so I arrive with the right questions instead of a pitch.

Open the questionnaire Take the diagnostic